For each payment method in your store, you can add fees that appear at checkout. It can be a percentage of an order or a fixed amount. Once a customer selects the payment method with extra fees during checkout, the surcharge is assessed to the order total.
You can use payment-specific fees to cover extra spending. For example, cover transactional fees charged by your payment gateway or additional fee charged by your Cash on Delivery service.
Adding fees to a payment method
For each payment method in your store, you can add a fee, or surcharge that will appear at checkout if a customer chooses that payment method. The fee sums up with the order total after all discounts. The fee always has your store’s standard tax rate applied to it, even if a product itself has a special tax rate. In addition to checkout, the fee is shown in customer order notifications, invoices, and order details.
To add a fee to a payment method:
- From your store admin, go to Payments.
- Click on a payment method.
- Scroll to the Payment method fee and click Add payment method fee.
- Enter the amount you want to charge. To charge a percentage instead of a flat amount, click on the dropdown and select %.
- (optional) In the Payment instructions for customers, click Set payment instructions at checkout and add an explanation about why you charge fees. Customers will see your additional note at checkout.
- Click Save.
That’s it. When your customers choose this payment method at checkout, the extra fee is added to the order total:
Removing fees from a payment method
You can remove fees from a payment method. After removing a fee, your customers won’t be charged extra when choosing the payment method at checkout.
To remove fees from a payment method:
- From your store admin, go to Payments.
- Click on a payment method you added surcharges to.
- Scroll to the Payment method fee and click Remove fee.
- (optional) If you had a brief explanation for fees, remove it from the Set payment instructions at checkout field.
- Click Save.